How do I talk to a human at this Mr. Cooper number?
A:Direct to a human
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Mr. Cooper Contact Us?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
This is the #2 most popular Mr. Cooper phone number out of 2. Click above to go back to the main customer service number and other contact information, including Mr. Cooper email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Thu 7am-8pm, Fri 7am-6pm, Sat 8am-2pm EST · Must choose an option 1-3, then follow prompts. · Thank you for calling Mr. Cooper, your home loan company. We're happy to let you know we're back up and running after a recent system outage. Please note that we are currently experiencing high call volumes and longer than normal wait times. Remember, you can now make a payment, access your payment history, and more in your online account or through our automated phone system. To securely access your account, which would you like to use? Loan Number or Social Security Number?
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Mr. Cooper phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
What are the hours and when should I call?
Mr. Cooper operates the call center for this 888-364-2432 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 911 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Mr. Cooper phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Mr. Cooper staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Mr. Cooper is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 911 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Mr. Cooper is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Mr. Cooper staffs the call center well on Thursday.