Metlife Dental My Group Benefits Phone Number

Hold time now: 25 mins (avg 24)
Best time to call: 9am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1, then press 1, then 1, then social security number or policy number then 5 and then 5 OR Press 0 at every prompt
This is not the most popular Metlife Dental phone number (it's ranked #4). Most customers call 800-638-5433 for support: Click here for best option

Other customers got on the phone recently because:

Claim status : suspended requires provider verification what does that mean and what...
Website wouldn't let me use provider services. I've uploaded the verification form alre...
We are currently in network with Metlife at our dental office. How do I become out of...
I would like to found out if there any more payments that you haven’t worked on with my...
Can’t file claims by ohone
Dental office trying to get specific information on a claim, must speak to a representative
Ref *********. I spoke with Gwen and asked for a copy of fee schedule on **-*-****. Sh...
Can they give me a call to get insurance coverage
I need to check if I still have dental insurance through my employer. I have recently l...
I need my dental id number
I need my dental id card number
I would like to speak with a representative about MetLife Dental *Vision Insurance Plan...
I live in Delaware, l work * to *.** l am having trouble finding a new dentist

Help me with my issue

Metlife Dental My Group Benefits Phone Number 800-438-6388 - Info & Statistics

Phone number to dial800-438-6388
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMy Group Benefits
Call center hoursMon-Fri 8am-9pm EST
Best time to dial9am
Navigate phone maze to a humanPress 1, then press 1, then 1, then social security number or policy number then 5 and then 5 OR Press 0 at every prompt
Average wait24
Current wait25
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or email or web
Quality of communication67%
Quality of help52%
Customer votes7,624
Best phone number800-638-5433
Information last updatedSat Jan 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Metlife Dental's 800-438-6388 My Group Benefits Number

This Metlife Dental phone number is ranked #4 out of 7 because 28,812 Metlife Dental customers tried our tools and information and gave us feedback after they called. The reason customers call 800-438-6388 is to reach the Metlife Dental My Group Benefits department for problems like Renew Insurance, Make A Claim, Get Insurance, Am I Covered?, Check on a Claim. As far as we can tell, Metlife Dental has call center locations in Texas or New York or Rhode Island and you can call during their open hours Mon-Fri 8am-9pm EST. Metlife Dental has 7 phone numbers and 9 different ways to get customer help. We've compiled information about 800-438-6388 and ways to call or contact Metlife Dental with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Metlife Dental

Calling Metlife Dental at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Metlife Dental My Group Benefits can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Metlife Dental's My Group Benefits department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Metlife Dental in General

While 800-438-6388 is Metlife Dental's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-638-5433 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Metlife Dental help by calling them, is that other customers give their customer support at this number a 67% score for their communication skills and a 52% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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