MetLife Customer Service Phone Number

800-638-5000
Hold time now: 3 mins (avg 3)
Best time to call: 1:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Wait, Wait, Wait, then press 0. For life insurance.
MetLife's #1 Phone Number

Other customers got on the phone recently because:

my monthly pension didn't wired to my bank
Looking for life insurance for mother
I want to know how a ** & ** year old can get in direct contact with an agent near wher...
I need the insurance cards and a copy of the declaration page to go to my lean holder.
I was in a car accident this morning I am fine but car is badly damaged my policy* is...
Can I get my car unlocked?
Walmart will not accept my check through my MetLife. How can I explain to them they are...
My account is been charge when I don not have a account with meta life can I get my mon...
Customer service representative
When my oder no OR****XRA-***A is delivered.I have not received any call from doctor re...
I would like to pay my Insurance.
I HAVE LIFE INSURANCE POLICY BUT I DO NOT HAVE THE POLICY*. WHAT DO I NEED TO DO GET PO...
Hi. I have Met UL policy, I wanted to check on adjusting the face value of the policy
Need info on dental claim for my wife Diane for appointment on October **, ****. Can’t...
Help me with my issue

MetLife Customer Service Phone Number 800-638-5000 - Info & Statistics

Phone number to dial800-638-5000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 6am-10pm, Sat 6am-6pm EST
Best time to dial1:15pm
Navigate phone maze to a humanWait, Wait, Wait, then press 0. For life insurance.
Average wait3
Current wait3
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or web
Quality of communication79%
Quality of help88%
Customer votes228
Best phone number800-842-9368
Information last updatedSat Jan 25 2020 08:00:00 GMT+0000 (UTC)

MetLife's 800-638-5000 Customer Service Number

This MetLife phone number is ranked #5 out of 6 because 12,750 MetLife customers tried our tools and information and gave us feedback after they called. The reason customers call 800-638-5000 is to reach the MetLife Customer Service department for problems like Policy cancelled, Billing inquiries, Claims, Find a provider. As far as we can tell, MetLife has call center locations in null and you can call during their open hours Mon-Fri 6am-10pm, Sat 6am-6pm EST. MetLife has 6 phone numbers and 7 different ways to get customer help. We've compiled information about 800-638-5000 and ways to call or contact MetLife with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling MetLife

Calling MetLife at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from MetLife Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with MetLife's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare MetLife's phone numbers against each other.

Contacting MetLife in General

While 800-638-5000 is MetLife's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-842-9368 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach MetLife help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact MetLife.
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