MetLife Customer Service Phone Number

800-638-5000
Hold time now: 3 mins (avg 3)
Best time to call: 10:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Wait, Wait, Wait, then press 0. For life insurance.
This is not the most popular MetLife phone number (it's ranked #5). Most customers call 800-842-9368 for support: Click here for best option

Other customers got on the phone recently because:

This is Barbara Kuhnen again.
I, Barbara Kuhnen, worked for Metropolitan Life Ins. as a Medical Claims Approver. I t...
cancel auto & home insurance policy
I need information about RMD and need to declare my account is still active as per a le...
policy number *********A has matured. I received payment options in a letter. I faxed...
Need to speak to someone about my home owners insurance bill
My mother Tommie Collins ********* has been having a lot of health issues. She has bee...
help creating online login
I am looking up an older Policy and trying to verify if it is still it is still an acti...
Need to speak with a rep at MetLife who is tied to the website*IT.*I have created my lo...
When Metlife switched to Farmers my new policy did not include the lienholder informati...
I called in Friday this past week and even faxed all the info to receive a Stamped RMV...
Been on hold for over * hours this morning trying to add a vehicle to my insurance policy
Need auto insurance emailed

Help me with my issue

MetLife Customer Service Phone Number 800-638-5000 - Info & Statistics

Phone number to dial800-638-5000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 6am-10pm, Sat 6am-6pm EST
Best time to dial10:45am
Navigate phone maze to a humanWait, Wait, Wait, then press 0. For life insurance.
Average wait3
Current wait3
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or web
Quality of communication85%
Quality of help94%
Customer votes235
Best phone number800-842-9368
Information last updatedWed May 25 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

MetLife's 800-638-5000 Customer Service Number

This MetLife phone number is ranked #5 out of 6 because 12,750 MetLife customers tried our tools and information and gave us feedback after they called. The reason customers call 800-638-5000 is to reach the MetLife Customer Service department for problems like Claims, Policy cancelled, Find a provider, Billing inquiries. As far as we can tell, MetLife has call center locations in null and you can call during their open hours Mon-Fri 6am-10pm, Sat 6am-6pm EST. MetLife has 6 phone numbers and 7 different ways to get customer help. We've compiled information about 800-638-5000 and ways to call or contact MetLife with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling MetLife

Calling MetLife at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from MetLife Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with MetLife's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting MetLife in General

While 800-638-5000 is MetLife's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-842-9368 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach MetLife help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 94% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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