Mercedes Benz Customer Service Phone Number

Hold time now: 8 mins (avg 4)
Best time to call: 9am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Mercedes Benz phone number (it's ranked #2). Most customers call 201-573-0600 for support: Click here for best option

Other customers got on the phone recently because:

Hi *I have a Mercedes A*** year **** I can't use the central locking system as the fob...
Dear Sir, Madam*Warm Greetings.**Thank you for giving consumers a chance to connect wit...
I bought a new **** Sprinter Van from Sun Motors in Mechanicsburg PA ($**,***) on Frida...
I put gas*water in my Mercedes C*** now it won’t start
I own a **** *** and the gas tank is leaking in a class act Mercedes-Benz is supposed t...
No problem. The Mercedes commercial aired at Christmas has been my favorite commercial...
Hi i have a good idea for your company that it cause Your cars are softer And increase...
I have a good suggestion for your company
hi i was wondering can u rotate tires on a **** c***
Subject: Navigation Traffic license extension***Hi,*I owners W*** with navigation traff...
I have a W*** S-CLass *** SWB year **** *st version Engine M ***. My transmission...
I have an ** e***. Car was driving even though the dash said STOP CAR TOO LOW". I had m...
I bought a brand new C***, **** on December ****. I faced Air Condition problem and I a...
I bought a Mercedes Benz GLA *** with Junge Sterne warranty. Dealers in the Netherlands...

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Mercedes Benz Customer Service Phone Number 800-367-6372 - Info & Statistics

Phone number to dial800-367-6372
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanDirect to human
Average wait4
Current wait8
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or email or web
Quality of communication86%
Quality of help72%
Customer votes703
Best phone number201-573-0600
Information last updatedFri Jul 01 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Mercedes Benz's 800-367-6372 Customer Service Number

This Mercedes Benz phone number is ranked #2 out of 2 because 3,480 Mercedes Benz customers tried our tools and information and gave us feedback after they called. The reason customers call 800-367-6372 is to reach the Mercedes Benz Customer Service department for problems like Where to buy, Complaint, Repairs, Returns. As far as we can tell, Mercedes Benz has call center locations in null and you can call during their open hours 24 hours, 7 days. Mercedes Benz has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-367-6372 and ways to call or contact Mercedes Benz with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Mercedes Benz

Calling Mercedes Benz at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Mercedes Benz Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Mercedes Benz's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Mercedes Benz in General

While 800-367-6372 is Mercedes Benz's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 201-573-0600 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Mercedes Benz help by calling them, is that other customers give their customer support at this number a 86% score for their communication skills and a 72% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Mercedes Benz Contact Info

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Corporate Offices201-573-0600

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