Mercedes Benz Customer Service Phone Number

800-367-6372
Hold time now: 5 mins (avg 3)
Best time to call: 3:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Mercedes Benz phone number (it's ranked #2). Most customers call 201-573-0600 for support: Click here for best option

Other customers got on the phone recently because:

My car was repaired two months ago. They said I needed a new battery and a new brain bo...
I am ** year old and just purschased a **** r*** Mercedes wagon at a auction the vichi...
Disapointed with my **** Sprinter WDZPE*DC*E*******. I have been having issues with my...
First I would like to say I have owned a Mercedes for the last ** years. My adult child...
My leased Mercedes Bens GLS*** has a factory defect and Mercedes Benz refuses to repair...
Antonio DeRosa*** Hallock Pl*Armonk, NY ******Cell (***) ***-*****Email A*****@***.com...
We own a **** S*** with **K miles on it. It is like new. The p***enger side door mirr...

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Mercedes Benz Customer Service Phone Number 800-367-6372 - Info & Statistics

Phone number to dial800-367-6372
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:45pm
Navigate phone maze to a humanDirect to human
Average wait3
Current wait5
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or email or web
Quality of communication93%
Quality of help90%
Customer votes709
Best phone number201-573-0600
Information last updatedTue Jan 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Mercedes Benz's 800-367-6372 Customer Service Number

This Mercedes Benz phone number is ranked #2 out of 2 because 3,480 Mercedes Benz customers tried our tools and information and gave us feedback after they called. The reason customers call 800-367-6372 is to reach the Mercedes Benz Customer Service department for problems like Where to buy, Complaint, Repairs, Returns. As far as we can tell, Mercedes Benz has call center locations in null and you can call during their open hours 24 hours, 7 days. Mercedes Benz has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-367-6372 and ways to call or contact Mercedes Benz with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Mercedes Benz

Calling Mercedes Benz at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Mercedes Benz Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Mercedes Benz's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Mercedes Benz in General

While 800-367-6372 is Mercedes Benz's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 201-573-0600 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Mercedes Benz help by calling them, is that other customers give their customer support at this number a 93% score for their communication skills and a 90% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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