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Mcmaster.com Customer FAQ

Top Answers & How-to Guides

What is Mcmaster.com's Phone Number?

The question we are asked most often is about how to talk to Mcmaster.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I purchase gift cards on McMaster.com?

Yes, you can purchase gift cards on McMaster.com. Gift cards are a great way to give others the flexibility of choosing their desired...
Ask any question you have about Mcmaster.com customer service, get an answer now.
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Ordering

How can I cancel or change my order?

To cancel or change your order, please contact our customer service team as soon as possible with your order details. We will do our...
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Can I track my order?

Yes, you can easily track your order on McMaster.com. Once your order has been processed and shipped, you will receive a confirmation...
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Can I order items that are out of stock?

Unfortunately, McMaster.com does not allow customers to order items that are currently out of stock. Our inventory is constantly updated...
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Payment

How do I apply a promo code at checkout?

To apply a promo code at checkout, simply enter the code in the designated field during the checkout process. The discount will then...
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What payment methods do you accept?

At McMaster.com, we accept a variety of payment methods to ensure a convenient shopping experience for our customers. We currently...
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Can I purchase gift cards on McMaster.com?

Yes, you can purchase gift cards on McMaster.com. Gift cards are a great way to give others the flexibility of choosing their desired...
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Shipping

Do you offer international shipping?

Yes, McMaster.com offers international shipping services. We understand that our customers may be located all around the world, and...
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Do you offer expedited shipping?

Yes, we offer expedited shipping options for our customers. We understand that sometimes there is a need for urgent delivery, and we...
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Policies

What is your return policy?

At McMaster.com, we pride ourselves on providing exceptional customer service and satisfaction. Our return policy ensures that our...
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What is your warranty policy?

At McMaster.com, we offer a comprehensive warranty policy to ensure customer satisfaction. Our warranty covers all products purchased...
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Bulk Orders

Are there any special discounts for bulk orders?

Yes, McMaster.com offers special discounts for bulk orders. We understand that our customers may need to purchase large quantities...
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Help me with my Mcmaster.com customer service issue

Ask any question you have about Mcmaster.com customer service. We will do our best to get you answers right away.
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