Maryland Motor Vehicle Administration (DMV/RMV) Customer Service Phone Number

Hold time now: 23 mins (avg 21)
Best time to call: 10:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 8 to reach a human
This is not the most popular Maryland Motor Vehicle Administration (DMV/RMV) phone number (it's ranked #2). Most customers call 410-768-7000 for support: Click here for best option

What It's Like to Call Maryland Motor Vehicle Administration (DMV/RMV) Customer Care At Phone Number 800-950-1682

Calling the Maryland Motor Vehicle Administration is a straightforward process, although the assistance I received was a little less than enthusiastic. When I called, I was immediately given confirmation that I'd reached the Maryland MVA and told to select from several options.

I chose the option for speaking to a customer service representative, and after a brief wait, I was connected to a representative. She asked how she could assist me, and I told her that I'd be moving to Maryland shortly and wanted to know how long I had after my move to get my new license. She said I'd need to get a Maryland license within 60 days of moving.

I asked what documentation I would need to get a Maryland license, and she asked whether I had a regular or commercial out-of-state license. I told her I carried a standard license, and she said that I'd have to surrender my valid out-of-state license and bring in my birth certificate and two forms of proof of my Maryland residence. She then noted with a degree of resignation in her voice that all of that information was available on the Maryland MVA's website. 

I then asked her what kind of fees I'd need to pay, and she said the cost for a new Maryland license was $72. I told her that all of my questions were answered and thanked her for her time, and she quickly responded and immediately hung up. 

While the information I received was good and helpful, the manner I received it made me feel a little less than valued as a customer. It felt like the representative was trying to hurry me off the phone and get me through as quickly as possible, and she gave the sense that my call was a waste of her time. Although I can understand that, as well as the desire to move people toward the website, the reality is that not everyone likes using the internet. Some people prefer a real human voice, and they'd rather not deal with a machine.

If the Maryland MVA wants to push its website, it can do so in a more friendly manner, or it can have its automated system recommend going to the website to cut down on wait times. Plenty of states do something like that, and it doesn't affect the mood of the call. Having the representative comment that the information was available online in the way she did made it feel like my call was unwelcome. When someone calls to get information, that's not the image you want to project.

Overall, I thought the information outweighed the atmosphere of the interaction. If I did need assistance from the Maryland MVA, I would use this number for help, but I'd hope for a more friendly customer service representative.

Maryland Motor Vehicle Administration (DMV/RMV) Customer Service Phone Number 800-950-1682 - Info & Statistics

Phone number to dial800-950-1682
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 8 to reach a human
Average wait21
Current wait23
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or chat
Quality of communication85%
Quality of help80%
Customer votes749
Best phone number410-768-7000
Information last updatedSun Sep 24 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Maryland Motor Vehicle Administration (DMV/RMV)'s 800-950-1682 Customer Service Number

This Maryland Motor Vehicle Administration (DMV/RMV) phone number is ranked #2 out of 2 because 714 Maryland Motor Vehicle Administration (DMV/RMV) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-950-1682 is to reach the Maryland Motor Vehicle Administration (DMV/RMV) Customer Service department for problems like Local services, File a report, Complaint. As far as we can tell, Maryland Motor Vehicle Administration (DMV/RMV) has call center locations in null and you can call during their open hours 24 hours, 7 days. Maryland Motor Vehicle Administration (DMV/RMV) has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-950-1682 and ways to call or contact Maryland Motor Vehicle Administration (DMV/RMV) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Maryland Motor Vehicle Administration (DMV/RMV)

Calling Maryland Motor Vehicle Administration (DMV/RMV) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-950-1682. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Maryland Motor Vehicle Administration (DMV/RMV) Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Maryland Motor Vehicle Administration (DMV/RMV) Once on the phone with Maryland Motor Vehicle Administration (DMV/RMV)'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Maryland Motor Vehicle Administration (DMV/RMV) in General

While 800-950-1682 is Maryland Motor Vehicle Administration (DMV/RMV)'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 410-768-7000 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Maryland Motor Vehicle Administration (DMV/RMV) help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Maryland Motor Vehicle Administration (DMV/RMV) Contact Info

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Customer Service410-768-7000

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