John Deere Financial Customer Service Phone Number

What It's Like to Call John Deere Phone Number 800-634-9662

By Adam Goldkamp

Jan 4, 2024

I inherited an old John Deere self-propelled mower with the house I purchased. Despite its age, this mower is extremely effective and mows my yard with more precision than any other machine I've owned. It's shown me why people spend the extra money on the brand, however, the other day while I was mowing the self-propelled band broke. Given its age, it's not surprising, but I love this mower so much that I'm willing to do the work to track down a suitable replacement. I'm aware it's at least a decade old, but it trims so well and everything else works fine. In fact, I've continued to mow with it, but the self-propel function doesn't work now. 

My best bet was to contact the company and see if they could help me find a compatible belt to replace this one with. The closest John Deere dealer is about 45 minutes away, so I thought contacting the company first might help me avoid the trip. I called this number twice, but both times a recorded voice said, "Your call did not go through, please try your call again.” This was frustrating, but clearly means this phone number doesn't work. 

A simple Google search found me a new number, and this one was still live (1-800-537-8233). A voice assistant immediately answered when I called, stating, "Thank you for calling the John Deere customer contact center. To locate a dealer nearest you, press 1. To process a warranty registration, press 2. For online store questions and support, including parts-related parts, press 3. For questions related to residential, commercial, sports and golf products, press 4. To order a John Deere publication, press 5. To repeat this message, press 6." 

I chose option 3 since I had a parts-related question and then was given two more options, "For parts, press 1. For toys, apparel, home, and workshop, press 2." After pressing 1, I was asked if I wanted to participate in a survey (I opted out) and was immediately transferred to a live associate. This was great since it only took 2 minutes to get to this point. However, the customer sales agent spoke very broken English and clearly didn't have the technical breakdown to assist me with hunting down this part. That was disappointing, so it looks like I will either have to call back and try my luck with a new agent, or make the trip down to the dealer and see if I can find a mechanic to talk to down there. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

John Deere's 800-634-9662 Financial Customer Service Number

This John Deere phone number is ranked #2 out of 2 because 3,696 John Deere customers tried our tools and information and gave us feedback after they called. The reason customers call 800-634-9662 is to reach the John Deere Financial Customer Service department for problems like Where to buy, Complaint, Repairs, Returns. As far as we can tell, John Deere has call center locations in Illinois and you can call during their open hours Mon-Fri 7:30am-5pm CST. John Deere has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-634-9662 and ways to call or contact John Deere with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling John Deere

Calling John Deere at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-634-9662. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when John Deere Financial Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than John Deere Once on the phone with John Deere's Financial Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting John Deere in General

While 800-634-9662 is John Deere's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-537-8233 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach John Deere help by calling them, is that other customers give their customer support at this number a 76% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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