How do I talk to a human at this Horizon BC/BS of New Jersey number?
A:Press 3.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 8am-6pm EST.The least busy day is Thursday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Horizon BC/BS of New Jersey SHBP/SEHBP Customer Service?
A:The average hold time is 17 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
This is the #3 most popular Horizon BC/BS of New Jersey phone number out of 3. Click above to go back to the main customer service number and other contact information, including Horizon BC/BS of New Jersey email addresses, twitter handles, and live chat options.
More Horizon BC/BS of New Jersey Customer Phone Numbers
Main phone number · Toll-free · 24 hours, 7 days · Say "Representative," then say "More Options," then press 0. · Are you a member or a healthcare professional?
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Horizon BC/BS of New Jersey phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3.
Here is how our research team describes the way the Horizon BC/BS of New Jersey phone system greets you: If BC/BS is your primary provider, press 1. If Medicare is your primary provider, press 2. For professional providers, press 3. For institutional providers, press 4.
What are the hours and when should I call?
Horizon BC/BS of New Jersey operates the call center for this 800-414-7427 phone number Mon-Fri 8am-6pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 175 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Horizon BC/BS of New Jersey phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Horizon BC/BS of New Jersey staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Horizon BC/BS of New Jersey is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 175 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Horizon BC/BS of New Jersey is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Horizon BC/BS of New Jersey staffs the call center well on Thursday.