How do I talk to a human at this Heartland America number?
A:Press 2 then 3
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Saturday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Heartland America Customer Service?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.
This is the #1 most popular Heartland America phone number out of 2. Click above to go back to the main customer service number and other contact information, including Heartland America email addresses, twitter handles, and live chat options.
Toll-free · 24 hours, 7 days · Press 1, then press 3, then press 2, then wait on the line until transferred to a representative. · To place an order or request a catalog, press 1. To check the status of an existing order or if you have a product question, press 2. For all other customer service inquiries, press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Heartland America phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 then 3
Here is how our research team describes the way the Heartland America phone system greets you: To place an order or request a catalog, press 1. To check the status of an existing order or if you have a product question, press 2. For all other customer service inquiries, press 3.
Below are some clips we've found from Heartland America's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Heartland America. Please listen to the following options as they have recently changed.
Your call may be recorded for training purposes and quality assurance."
Excerpt from a call with Heartland America
Thursday, May 1, 2025 12:47 PM
What are the hours and when should I call?
Heartland America operates the call center for this 800-229-2901 phone number 24 hours, 7 days. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Heartland America phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Heartland America staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Heartland America is Friday.The most busy day to call Heartland America is Saturday. Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Quietest
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Heartland America is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Heartland America staffs the call center well on Friday.