There are a number of reasons why a Google user might want to contact customer support. Google’s service offerings are vast, ranging from Gmail to YouTube to its suite of office products. This customer service number is specifically set up to assist users of the Google Ads program. The Google Ads program allows business or website owners to set up online ads that appear as part of Google search results.
When I called, I was greeted by an automated message that made this distinction crystal clear. The recording informed me that it could only connect me to an Ads specialist and that they would only be able to talk to me about the Google Ads program. If you’re calling about another Google product, the system directs you to a Google website for other customer inquiries.
I don't have a current Google Ads account, so I was calling for some assistance with setting up an account for an e-commerce website. After indicating that I was calling for support with Google Ads, I was put on hold to wait for the next available customer service representative. The system didn't offer a callback option, so I waited on hold for approximately 10 minutes.
After 10 minutes, I was connected to a Google representative. He patiently described the process of signing up for a Google Ads account, directing me to a website where I could complete the sign-up process. The rep explained that he was unable to complete my sign-up over the phone and that the only way to sign up for the program was to do so online.
My interaction with the customer service rep was pleasant. If I was an existing Google Ads customer, I would feel confident calling this line again for assistance. However, it seemed clear from my call that Google prefers to direct its customers to receive support online.
I did subsequently access the website to which the customer service rep directed me. The instructions for creating an account were clear and the process was relatively easy. The website also provides access to real-time support via a chatbot. I appreciated that this customer service line made the scope of its support offerings clear from the outset of the call. Google is setting clear expectations for its customers. If you’re seeking customer support for an issue not related to Google Ads, this customer service line won’t be of much use. Those customers looking for assistance with other Google products would be better off visiting Google’s online help page.
This Google phone number is ranked #2 out of 2 because 211,146 Google customers tried our tools and information and gave us feedback after they called. No Google customer support reps answer the phone, but we've provided other ways to resolve your issue- just start above by telling us the problem. The reason customers call 844-245-2553 is to reach the Google Adwords Support department for problems like Technical Support, Recover Account, Update Account Information, Complaint, Refund or Suspicious Charges. Unfortunately, when you call 844-245-2553, you reach a recorded phone menu that generally directs you to seek customer support elsewhere. Google has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 844-245-2553 and ways to call or contact Google with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Google at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 844-245-2553. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Google Adwords Support agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Google Once on the phone with Google's Adwords Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 844-245-2553 is Google's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 650-253-0000 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Google help by calling them, is that other customers give their customer support at this number a undefined score for their communication skills and a undefined score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.