GoDaddy Billing

Phone Number & Getting a Rep

GoDaddy Billing number

480-505-8899
Calls Billing·See main phone number & contact info
Q:

How do I talk to a human at this GoDaddy number?

A:Press 3 then 1
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to GoDaddy Billing?

A:The average hold time is 14 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday.

All GoDaddy customer service contact information

This is the #2 most popular GoDaddy phone number out of 2. Click above to go back to the main customer service number and other contact information, including GoDaddy email addresses, twitter handles, and live chat options.

More GoDaddy Customer Phone Numbers

Customer Service

866-938-1119
Main phone number · Toll-free · 24 hours, 7 days · Press 0 at each prompt, ignoring messages. · If you are an existing customer, press 1. Otherwise, press 2.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this GoDaddy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3 then 1
Here is how our research team describes the way the GoDaddy phone system greets you: If you are an existing customer, press 1. Otherwise, press 2.

What are the hours and when should I call?

GoDaddy operates the call center for this 480-505-8899 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 7,167 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GoDaddy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GoDaddy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call GoDaddy is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 7,167 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call GoDaddy is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that GoDaddy staffs the call center well on Friday.

Calling this GoDaddy Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Jan 9, 2024

Recently, I purchased two GoDaddy.com domains, and I was thinking about buying some associated domains due to the special offers the company sent me. There are a range of associated domains at different price points, and the prices seem to fluctuate. So, before I made any new purchases, I wanted to talk to someone to see if I could bundle the related domains together to make it more cost effective.

However, I learned that nothing is quick with GoDaddy.com. The phone support was certainly not the best. I spent nearly five minutes just navigating through the extensive directory because the system wouldn't recognize my phone number. Then, I spent another 20 minutes on hold. 

When I called, the automated system said, "Thank you for calling GoDaddy. Your call may be monitored and recorded to ensure quality customer service. If you are an existing GoDaddy customer, press 1. Otherwise, press 2."

I pressed 1, and it said, "For priority service, please help us validate your account. Please enter your phone number followed by the pound or hash sign." Despite entering the correct number, it told me, "I’m sorry, your entry did not match our records. If you would like to re-enter, press 1 now. If you know your customer number, press 2 now. If you need time to look up your customer number, press 3 now. If you do not have an account, press the hashtag."

Unfortunately, the system still didn't recognize my phone number and sent me to a new virtual assistant. It greeted me by saying, "I’m a GoDaddy Virtual Assitant. What piece of information can I use to look up your account: your email address, domain name, or order number?" Then, before I could say anything, it launched into a new directory, stating, "If you are calling to reset your password, press 1. If you want to make a purchase or speak with someone about your business growth, press 2. Looking for tech support, press 3. Calling about the bill, press 4."

Nothing really fit, so I went with option 2, which led me to another directory with a bunch of choices that also didn't fit, including, "If you are looking to build a website, press 1. If you are looking to take your business to the next level press 2. If you are looking for hosting services, press 3. If you are looking for us to build a website for you, press 4. If you need an SSL certification, press 5. To learn about other GoDaddy products and services, press 6."

At this point, I was already frustrated, and then, it sent me to another long list. I chose the "other option" again. Finally, it put me on hold and offered the option to turn off the hold music. I left it on, but if I had known it would be a 20 minute wait, I may have made another decision. I did finally get to talk to someone, but the process to get to a live person was tough.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
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