GE Appliances Appliance Service Customer Service Phone Number

What It's Like to Call GE Appliances Phone Number 800-432-2737

By Adam Goldkamp

Feb 20, 2024

Calling GE Appliances' number is a long stretch in getting several efforts to get you to move over and try the website instead of the phone to solve your issue. The first time I called this number, I was told that I could cut down on my wait time and on the length of my call by using the GE website and requesting services there.

I agreed and asked for a text message. The system sent me an automatic text message with a link to the online chat so I could get genuine help from the site, and I confirmed that the link in the message went to GE's online support. It did, and the system automatically hung up the phone when it had sent my message.

There's no way to contact anyone or have the system connect with you in any other way. If you happen to call after hours and don't have a way to contact GE Appliances, you won't be able to get assistance.

I found that out when I tried to call back to see if the system would connect me with someone if I declined the text message invite. This time, the system asked me to choose the department I wanted, and I selected service and repairs. The system took me to another menu, where I could decide what kind of repairs were needed.

Specifically, I was asked if I was getting a GE-brand microwave repaired. When I said that I wasn't, the system asked me to provide the name and make of the appliance in question and what was wrong with it. I said that I needed to repair a refrigerator, and the system was quick to remind me again that I could cut down on wait times if I opted to get assistance from their website instead of trying to do so over the phone.

After a couple of minutes, the system said that there were no representatives available to address my concerns, and I would have to either go online to get assistance or call back again when they were more likely to have someone available. At that point, the system automatically hung up.

Overall, I think shifting all of your traffic to the website is a reasonable decision, but GE Appliances seemed to hammer down the point. The system starts asking customers if they want to get help through the website from the beginning, and it never really lets up whenever it spots what could be an opportunity.

Conversely, if you call at the wrong time of day and want to talk to someone, you're kind of out of luck. You might get lucky and get someone on the phone, but more often than not, you're either going to end up hung up on or expressing the problem back and forth through e-mails.

Based off this experience, I would not be inclined to use this phone number to solve any issues I had with GE Appliances.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

GE Appliances's 800-432-2737 Appliance Service Customer Service Number

This GE Appliances phone number is ranked #4 out of 5 because 10,764 GE Appliances customers tried our tools and information and gave us feedback after they called. The reason customers call 800-432-2737 is to reach the GE Appliances Appliance Service Customer Service department for problems like Where to buy, Complaint, Technical support, Repairs, Returns. As far as we can tell, GE Appliances has call center locations in null and you can call during their open hours Mon-Fri 7am-10pm, Sat-Sun 8am-6pm EST. GE Appliances has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 800-432-2737 and ways to call or contact GE Appliances with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling GE Appliances

Calling GE Appliances at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-432-2737. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when GE Appliances Appliance Service Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than GE Appliances Once on the phone with GE Appliances's Appliance Service Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting GE Appliances in General

While 800-432-2737 is GE Appliances's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-626-2005 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach GE Appliances help by calling them, is that other customers give their customer support at this number a 93% score for their communication skills and a 93% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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