Calling Frigidaire for help with my fridge from this phone number was easy. While the number led to what seemed like a different company (Electrolux), the customer service agent was able to help me and more importantly, I was able to talk to someone in less than a minute. That in itself was pretty surprising. It's refreshing to interact with a company that values providing real-time customer service when so many others are focused on digital support.
There are many reasons people may need to call Frigidaire. They sell a number of small and large appliances which means there are dozens of products that could need troubleshooting. Other callers could have a problem with their fridge like me, or they could experience an issue with their AC, humidifier, toaster oven or any other appliance.
This led me to believe the sales team would be overwhelmed with customer service calls and wouldn't be able to move through customers, but I was pleasantly surprised. I've never been able to get to a customer representative this quickly and would happily call back if I had any issues in the future. It also makes me feel more confident about buying from this brand again in the future.
When I first called, a recording said thank you for calling Electrolux major consumers. That's the part that caught me off-guard since I thought I was calling Frigidaire. However, I ignored it and chose to go on. The recorded voice then launched the directory tree options telling me "If you're a consumer calling about a major appliance in your home, press 1. If you're a retail store associate calling with a return request on a damaged product that hasn't yet been sold to a consumer, press 2." There was a pause that then said "All other callers press 3 or remain on the line."
It then told me that my call may be monitored or recorded for customer experience and within, seconds someone picked up the phone. The agent spoke clear English and was very helpful. She asked me to describe my issue and set forth to help me. I had an issue with my freezer not properly cooling even though my fridge was maintaining temperature. After some troubleshooting, the agent walked through the steps of what the next course of action would be.
The entire experience took me less than five minutes and was one of the best brand interactions of my week. If every service phone call was like that I'd be more inclined to purchase their products!
This Frigidaire phone number is ranked #3 out of 4 because 10,602 Frigidaire customers tried our tools and information and gave us feedback after they called. The reason customers call 888-360-8556 is to reach the Frigidaire Electrolux Small Appliance Customer Service department for problems like Update Info, Place or track order, Complaint, Refund or cancel order, Warranty. As far as we can tell, Frigidaire has call center locations in Colorado or Washington and you can call during their open hours 24 hours, 7 days. Frigidaire has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 888-360-8556 and ways to call or contact Frigidaire with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Frigidaire at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 888-360-8556. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Frigidaire Electrolux Small Appliance Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Frigidaire Once on the phone with Frigidaire's Electrolux Small Appliance Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 888-360-8556 is Frigidaire's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-4432 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Frigidaire help by calling them, is that other customers give their customer support at this number a 93% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.