A consumer might call Frigidaire’s 888-845-7330 number to learn where to buy the brand’s products in their area. I called the number to determine where to buy the brand’s large appliances, such as refrigerators and electric ranges. I also wanted to know whom to call for repairs. However, based on the automated system that answered, I learned that the 888-845-7330 number was for Electrolux, which I understood to be a vacuum cleaner brand. I wasn’t expecting to hear that I had reached Electrolux. Hearing that information at the beginning of the call caused me to think I had called the wrong number. However, I redialed it and verified that it was the correct number.
The automated answering system offers several options, such as pressing one if you are a resident of California. As with the typical 800 number, the caller must press two to hear information in a different language. Since all the representatives were busy, my estimated wait time was 10 minutes.
The typical background music played during my wait. Periodic announcements saying the representatives were busy serving other customers interrupted the music. During these updates, the system did not offer call-back options. I did not hear a prompt to leave a call-back number if the call dropped or the wait time was longer than expected. However, the wait was not excessive, with a representative answering within a few minutes. He was very friendly and sounded eager to help me.
I asked where I could purchase one of Frigidaire’s kitchen appliances. The representative did not know the answer but said they would supply a number where I could get that information. I waited about two minutes for them to return with the alternative number. I asked why I couldn’t get the Frigidaire information from the number I called, and the representative told me that the number was for information on small appliances. If an individual has an urgent call, such as what to do if an appliance has an electrical problem or suddenly stops working, they might get frustrated since this is not the number where they can get help.
The experience with the representative was pleasant. Although he could not help with my request, he took the time to find and share a number I could call to get the information. However, upon calling to verify whether that number was for the Frigidaire brand, the automated system for that number also answered the call with, “Hello, this is Electrolux.”
I learned through some online research that Electrolux owns Frigidaire. Not knowing that both companies are related could be frustrating for an individual who calls expecting to inquire about Frigidaire products. It might be helpful if the automated system clarified the relationship between the two companies when a consumer calls Frigidaire’s 888-845-7330 number and alternate numbers.
This Frigidaire phone number is ranked #4 out of 4 because 10,602 Frigidaire customers tried our tools and information and gave us feedback after they called. The reason customers call 888-845-7330 is to reach the Frigidaire Electrolux Customer Service department for problems like Update Info, Refund or cancel order, Complaint, Place or track order, Warranty. As far as we can tell, Frigidaire has call center locations in Colorado or Washington and you can call during their open hours 24 hours, 7 days. Frigidaire has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 888-845-7330 and ways to call or contact Frigidaire with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Frigidaire at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 888-845-7330. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Frigidaire Electrolux Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Frigidaire Once on the phone with Frigidaire's Electrolux Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 888-845-7330 is Frigidaire's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-4432 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Frigidaire help by calling them, is that other customers give their customer support at this number a 71% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.