A:Not at this number; hours here are Mon-Fri 7am-8pm, Sat 7am-5pm CST.The least busy day is Wednesday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.
This is the #3 most popular Ford Motor Credit phone number out of 3. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · You have to say, "What you are calling about," or you will not be transferred to a representative. · Check reorder, note changes, web support, press 1. Note info, press 2. Payroll deductions & direct deposit, press 3. Financial transactions, press 4. New investment information, press 5. To speak to an associate, press 0.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Ford Motor Credit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Dial x3200 followed by any other digit
Here is how our research team describes the way the Ford Motor Credit phone system greets you: If you know your party's extension, press 1; otherwise, press 2.
Below are some clips we've found from Ford Motor Credit's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Ford Credit.
To continually improve the quality of service that we provide, your call may be monitored or recorded.
If you would like to hear this message in English, press one.
If you know your party's extension, press one."
Excerpt from a call with Ford Motor Credit
Tuesday, April 9, 2024 8:21 PM
What are the hours and when should I call?
Ford Motor Credit operates the call center for this 877-349-5260 phone number Mon-Fri 7am-8pm, Sat 7am-5pm CT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 2,438 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ford Motor Credit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ford Motor Credit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ford Motor Credit is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 2,438 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Ford Motor Credit is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ford Motor Credit staffs the call center well on Wednesday.