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Florsheim Customer FAQ

Top Answers & How-to Guides

What is Florsheim's Phone Number?

The question we are asked most often is about how to talk to Florsheim customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer free returns?

Yes, Florsheim offers free returns for eligible orders within the continental United States. If you are not completely satisfied with...
Ask any question you have about Florsheim customer service, get an answer now.
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Order Tracking

How can I track my order?

To track your order, simply log in to your Florsheim account and navigate to the Order History section. From there, you can view the...
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Shoe Care

How do I clean and care for my shoes?

To clean and care for your shoes, start by removing dirt and dust with a soft brush or cloth. Use a gentle cleaner or saddle soap to...
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Return Policy

What is the return policy?

Our return policy at Florsheim aims to provide utmost customer satisfaction. We offer a hassle-free and flexible return policy to ensure...
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Promotions

Are there any discounts or promotions available?

Yes, Florsheim offers regular discounts and promotions to its customers. We understand the value of providing affordable options to...
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Payment Methods

What payment methods do you accept?

At Florsheim, we offer a range of convenient and secure payment options to ensure a seamless shopping experience. Our customers can...
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International Shipping

Do you offer international shipping?

Yes, we do offer international shipping! At Florsheim, we understand that our customers come from all corners of the globe, and we...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but only if it has not yet been processed for shipping. To cancel...
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Product Warranty

What is the warranty on your products?

The warranty on Florsheim products offers coverage against manufacturing defects for a period of one year from the original date of...
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Shoe Sizes

Do you offer wide or narrow sizes?

Yes, we offer both wide and narrow sizes for our footwear. At Florsheim, we understand the importance of finding the perfect fit and...
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Materials

Are the shoes made with genuine leather?

Yes, all our shoes are crafted using genuine leather materials. At Florsheim, we pride ourselves on the highest quality footwear that...
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Shipping Time

What is the average shipping time?

At Florsheim, we strive to deliver your order as promptly as possible. Our average shipping time within the United States is typically...
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Return Process

Do you offer free returns?

Yes, Florsheim offers free returns for eligible orders within the continental United States. If you are not completely satisfied with...
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Help me with my Florsheim customer service issue

Ask any question you have about Florsheim customer service. We will do our best to get you answers right away.
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