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Evian Customer FAQ

Top Answers & How-to Guides

What is Evian's Phone Number?

The question we are asked most often is about how to talk to Evian customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where can I buy Evian water?

Evian water is widely available for purchase across various retail outlets globally, ensuring convenient access to its refreshing hydration....
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Origin

Where does Evian water come from?

Evian water originates from the beautiful French Alps, specifically from the town of Évian-les-Bains. Nestled in a picturesque landscape,...
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Sourcing

How is Evian water sourced and processed?

Evian water is sourced from the pristine heights of the French Alps. It begins as snow and rain, naturally filtered and mineralized...
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Filtration

Is Evian water filtered?

Yes, Evian water undergoes a meticulous filtration process. Evian begins its journey as rain and snowfall on the peaks of the French...
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pH Level

What is the pH level of Evian water?

The pH level of Evian water is approximately 7.2. Evian prides itself on its naturally balanced pH, which contributes to its overall...
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Safety

Is Evian water safe to drink?

Yes, Evian water is safe to drink. At Evian, we prioritize the quality and safety of our water. Our water goes through a rigorous process...
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Minerals

Does Evian water contain any added minerals?

No, Evian water does not contain any added minerals. It naturally obtains its mineral composition from the source where it originates,...
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Health

Is Evian water suitable for infants and pregnant women?

Yes, Evian water is suitable for infants and pregnant women. It goes through a stringent filtration process that removes impurities,...
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Packaging

Does Evian offer environmentally friendly packaging?

Yes, Evian is committed to environmentally friendly packaging. We recognize the importance of sustainability and have made significant...
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Recycling

Can Evian water be recycled?

Yes, Evian water can be recycled. We are committed to minimizing our impact on the environment, and recycling is an important part...
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Shelf Life

What is the shelf life of Evian water?

The shelf life of Evian water is determined by the bottling date and typically lasts up to two years. The water's quality and taste...
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Varieties

Does Evian have any flavored water options?

No, Evian does not offer any flavored water options. Evian is committed to providing the purest and most natural mineral water, so...
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Availability

Where can I buy Evian water?

Evian water is widely available for purchase across various retail outlets globally, ensuring convenient access to its refreshing hydration....
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Help me with my Evian customer service issue

Ask any question you have about Evian customer service. We will do our best to get you answers right away.
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