Eversource Former NSTAR Customer Service Phone Number

Hold time now: 46 mins (avg 38)
Best time to call: 8:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Say "Agent" after each prompt. For residential accounts.
This is not the most popular Eversource phone number (it's ranked #2). Most customers call 800-340-9822 for support: Click here for best option

Other customers got on the phone recently because:

I need to pay my bill and your robots are ********
Did not receive this months bill*My last bill went to a very old adress
Need to start service from a new account for Cambridge address. Address is *** cambrid...
Looking to verify payment..on acct *********** for *,***.** ** payment for...
My driveway was marked with red flags and paint. Will it be dug up for maintenance...
I need to change the date of a payment
I am moving and cancelling my account
Waiting for someone to turn on my power at ** Willow Street apartment one West Roxbury...
Hi my name is Sherry George... I need to know when is someone coming to turn on my powe...
We recently changed our company's legal business name and I want to update it with you...
Not very good eversource hung up on me
Hanging wires in the ** or there about s on Wooster st new Britain ct just north of bla...
the lights in my house and randomly blinking off and on . This has been happening for t...
Billing statement issue. Incorrect amount on bill and past payment not listed.

Help me with my issue

Eversource Former NSTAR Customer Service Phone Number 800-592-2000 - Info & Statistics

Phone number to dial800-592-2000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingFormer NSTAR Customer Service
Call center hoursMon-Fri 8:30am-5pm EST
Best time to dial8:30am
Navigate phone maze to a humanSay "Agent" after each prompt. For residential accounts.
Average wait38
Current wait46
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication86%
Quality of help67%
Customer votes4,858
Best phone number800-340-9822
Information last updatedTue May 24 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Eversource's 800-592-2000 Former NSTAR Customer Service Number

This Eversource phone number is ranked #2 out of 2 because 56,358 Eversource customers tried our tools and information and gave us feedback after they called. The reason customers call 800-592-2000 is to reach the Eversource Former NSTAR Customer Service department for problems like Billing help, Equipment damage/repair needed, Moving/Transfer Service, No service, Account access. As far as we can tell, Eversource has call center locations in Massachusetts or Connecticutt and you can call during their open hours Mon-Fri 8:30am-5pm EST. Eversource has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 800-592-2000 and ways to call or contact Eversource with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Eversource

Calling Eversource at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Eversource Former NSTAR Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Eversource's Former NSTAR Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Eversource in General

While 800-592-2000 is Eversource's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-340-9822 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Eversource help by calling them, is that other customers give their customer support at this number a 86% score for their communication skills and a 67% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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