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Ecolab Inc. Customer Service

Phone Number & Getting a Rep

Ecolab Inc. Customer Service number

800-759-2837
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Ecolab Inc. number?

A:Direct to human
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are 7am-6pm CST. The least busy day is Sunday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Ecolab Inc. Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

All Ecolab Inc. customer service contact information

This is the #1 most popular Ecolab Inc. phone number out of 2. Click above to go back to the main customer service number and other contact information, including Ecolab Inc. email addresses, twitter handles, and live chat options.

More Ecolab Inc. Customer Phone Numbers

Corporate Offices

651-293-1963
24 hours, 7 days · Calling this Ecolab Inc. number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Ecolab Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Direct to human
Below are some clips we've found from Ecolab Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Ecolab. Your call will be monitored or recorded for quality and training purposes. We are currently experiencing high call volumes. Therefore, you may experience longer hold times. If you would like the system to save your place in line and call you back when an agent is available, press one. Otherwise, please remain on the line for the next available agent. All of our representatives are currently assisting other callers. Please hold, and your call will be answered in the order it was received."
Excerpt from a call with Ecolab Inc.
Thursday, February 29, 2024 5:54 PM

What are the hours and when should I call?

Ecolab Inc. operates the call center for this 800-759-2837 phone number 7am-6pm CST.  The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 214 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ecolab Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ecolab Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ecolab Inc. is Sunday. The most busy day to call Ecolab Inc. is Friday.  Again, this is based on a sample of 214 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday. 

The best time to call

In summation, the best day to call Ecolab Inc. is Monday.  

Why call this Ecolab Inc. number?

Below is a sample of recent calls to Ecolab Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Sanitizer dispenser issue: I'm trying to get somebody to come down here to fix our little mechanism that dispenses our sanitizer and our soap into our sinks.
Taken from a call on Friday, October 11, 2024 3:21 PM
Equipment malfunction: Our pot and pan hose isn't pulling any of the pot and pan out of the bucket.
Taken from a call on Wednesday, July 10, 2024 4:03 PM
Issue with dishwashing machine: Our dishwashing machine at Golden Corral in Waukesha, Wisconsin needs attention.
Taken from a call on Monday, June 24, 2024 9:03 PM
Requesting washing machine technician: I request for a technician to fix my washing machine, but nobody has shown up.
Taken from a call on Thursday, April 18, 2024 1:00 PM
Ordering new dispenser: I need one of the new little soap and sanitizing dispensers, ours doesn't turn off correctly.
Taken from a call on Tuesday, April 2, 2024 8:33 PM
Maintenance request: I'm calling for some maintenance on the ice machine and need to change the filters.
Taken from a call on Tuesday, March 26, 2024 9:39 PM
Service request for chlorinator: I need to request a service for a chlorinator at one seven five East Tropicana, Las Vegas.
Taken from a call on Monday, March 11, 2024 3:44 PM
Technical issue: I'm having problem my wife comes out.
Taken from a call on Friday, March 8, 2024 8:12 PM
Ordering dishwasher detergent: I'd we have a commercial dishwasher where we serve about three hundred kids and we've been using the Ecolab phase one dishwasher detergent but had the hardest time finding it.
Taken from a call on Thursday, February 29, 2024 5:54 PM
Placing a new order: I just need to do a order.
Taken from a call on Wednesday, February 28, 2024 5:53 PM

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