A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Thursday, and the shortest are on Monday.
This is the #2 most popular Chrysler Group phone number out of 2. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Say "Something Else." Next, say the make of your vehicle. Next, say "No." · Customer Assistance Center - Which of these can we help you with? You can say Roadside assistance, recall info, Uconnect or Bluetooth, motorcar vehicle protection, or it's for something else.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Chrysler Group phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 at each prompt, ignoring messages.
Here is how our research team describes the way the Chrysler Group phone system greets you: FCA Customer Care - Which of these can we help you with? You can say Roadside assistance, recall info, Uconnect or Bluetooth, motorcar vehicle protection, or it's for something else.
What are the hours and when should I call?
Chrysler Group operates the call center for this 800-992-1997 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 249 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chrysler Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chrysler Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Chrysler Group is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 249 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Chrysler Group is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Chrysler Group staffs the call center well on Tuesday.