Change Healthcare Technical Support

Phone Number & Getting a Rep

Change Healthcare Technical Support number

800-819-7965
Toll-free·Calls Technical Support·See main phone number & contact info
Q:

How do I talk to a human at this Change Healthcare number?

A:Once you have dialed this number, it will prompt you for a selection depending on what software you need support with. PRESTO! Human being on the other end.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Change Healthcare Technical Support?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

All Change Healthcare customer service contact information

This is the #2 most popular Change Healthcare phone number out of 2. Click above to go back to the main customer service number and other contact information, including Change Healthcare email addresses, twitter handles, and live chat options.

More Change Healthcare Customer Phone Numbers

Customer Service

888-363-3361
Main phone number · Toll-free · Mon-Fri 9am-5pm EST · Calling this Change Healthcare number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Change Healthcare phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Once you have dialed this number, it will prompt you for a selection depending on what software you need support with. PRESTO! Human being on the other end.

What are the hours and when should I call?

Change Healthcare operates the call center for this 800-819-7965 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 561 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Change Healthcare phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Change Healthcare staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Change Healthcare is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 561 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Change Healthcare is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Change Healthcare staffs the call center well on Tuesday.

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