A:Not at this number; hours here are Mon-Fri 7:30am-5pm EST.The least busy day is Thursday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #3 most popular Central Maine Power phone number out of 3. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Calling this Central Maine Power number should go right to a real human being · To make a payment, press 1. To move into or out of a location, press 2. To talk about a payment arrangement, press 3, or hold on the line for a representative.
Toll-free · Press 0 at the first menu. · For a past due amount or to talk about a payment arrangement, press 1. To make a payment, press 2. For account usage and billing info, press 3. For building a new home or upgrading your service, press 4. For moving or changing your address, press 5. For meter reads, press 6. For free customer information brochures, press 7. To repeat this menu, press 8.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Central Maine Power phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
Here is how our research team describes the way the Central Maine Power phone system greets you: For a disconnect notice or questions about your bill, press 1. To make a payment, press 2. For account usage or billing info, press 3. For meter reads, press 4. For building or upgrading service, press 5. For moving or changing your address, press 6. To request a list of licensed energy suppliers, press 7. To repeat this menu, press 8, or hold for the next representative.
What are the hours and when should I call?
Central Maine Power operates the call center for this 800-565-3181 phone number Mon-Fri 7:30am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 312 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Central Maine Power phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Central Maine Power staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Central Maine Power is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 312 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Central Maine Power is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Central Maine Power staffs the call center well on Thursday.