CH Robinson Customer Service

Phone Number & Getting a Rep

CH Robinson Customer Service number

https://www.chrobinson.com/en-us/contact-us/
Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this CH Robinson number?

A:Use this link to get help with your issue online
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to CH Robinson Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

All CH Robinson customer service contact information

This is the #2 most popular CH Robinson phone number out of 1. Click above to go back to the main customer service number and other contact information, including CH Robinson email addresses, twitter handles, and live chat options.

More CH Robinson Customer Phone Numbers

Customer Service

855-229-6128
Main phone number · Toll-free · Mon-Fri 8am-11pm EST · Press 5. · Please listen carefully as our menu options have changed. If you are a new customer and would like to start shipping with CH Robinson, press 1. If you are a shipper or receiver looking to schedule a pickup or track a shipment and do not know who your CH Robinson representative is, press 2. If you are a carrier and need to talk to Carrier Services, press 3. For all other questions, press 5.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this CH Robinson phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Use this link to get help with your issue online

What are the hours and when should I call?

CH Robinson operates the call center for this https://www.chrobinson.com/en-us/contact-us/ phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CH Robinson phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CH Robinson staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call CH Robinson is Thursday. The most busy day to call is Monday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call CH Robinson is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CH Robinson staffs the call center well on Thursday.
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