How do I talk to a human at this BuildDirect number?
Does this phone number work 24/7?
Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
How long will I have to wait to speak to BuildDirect Post Order Support?
The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.
This is the #3 most popular BuildDirect phone number out of 1. Click above to go back to the main customer service number and other contact information, including BuildDirect email addresses, twitter handles, and live chat options.
BuildDirect operates the call center for this customersuccess@builddirect.com phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 1,177 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BuildDirect phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BuildDirect staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call BuildDirect is Wednesday.The most busy day to call BuildDirect is Tuesday. Again, this is based on a sample of 1,177 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call BuildDirect is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this BuildDirect number, but it is also the day with the shortest hold times.