Bose Technical Support

Phone Number & Getting a Rep

Bose Technical Support number

800-444-2673
Toll-free·Calls Technical Support·See main phone number & contact info
Q:

How do I talk to a human at this Bose number?

A:Press 2, then 1, then wait in line for a human
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 9am-9pm, Sat 9am-7pm EST. The least busy day is Friday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Bose Technical Support?

A:The average hold time is 17 minutes. The longest hold times are on Tuesday, and the shortest are on Friday.

All Bose customer service contact information

This is the #2 most popular Bose phone number out of 4. Click above to go back to the main customer service number and other contact information, including Bose email addresses, twitter handles, and live chat options.

More Bose Customer Phone Numbers

Customer Service

800-379-2073
Main phone number · Toll-free · Mon-Fri 9am-9pm, Sat 9am-7pm EST · Press 2, then 1, then wait in line for a human · Technical support, ordering parts, or service on a part, press or say 1. Help with previous orders or changes with orders, press or say 2. Tracking info, returns, exchanges, press or say 3. To purchase Bose products, press or say 4.

Website Asssitance

800-869-1855
Toll-free · Mon–Fri 8:30am–9pm, Sat 9am–6pm EST · Calling this Bose number should go right to a real human being ·

Headphones Customer Service

800-380-4831
Toll-free · Mon–Fri 8:30am–9pm, Sat 9am–6pm EST · Just wait, then press 2. For headphones. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Bose phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then 1, then wait in line for a human
Here is how our research team describes the way the Bose phone system greets you: Technical support, ordering parts, or service on a part, press or say 1. Help with previous orders or changes with orders, press or say 2. Tracking info, returns, exchanges, press or say 3. To purchase Bose products, press or say 4.
Below are some clips we've found from Bose's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"Thank you for calling Bose Corporation. Please note, that calls may be monitored or recorded for training or quality purposes. For immediate technical assistance, order support, and tracking, please visit bose dot com.
Please choose from the following list of options or speak the number of the option you wish to select.
For technical support with your product, ordering parts, or if you believe your product requires service, press or say one."
Excerpt from a call with Bose
Thursday, November 7, 2024 7:51 PM

The first phone menu

"Thank you for calling Bose Corporation. Please note, that calls may be monitored or recorded for training or quality purposes. For immediate technical assistance, order support, and tracking, please visit bose dot com. Please choose from the following list of options or speak the number of the option you wish to select.
For technical support with your product, ordering parts, or if you believe your product requires service, press or say one.
If you're calling for support on your order, press two."
Excerpt from a call with Bose
Thursday, November 7, 2024 7:51 PM

What are the hours and when should I call?

Bose operates the call center for this 800-444-2673 phone number Mon-Fri 9am-9pm, Sat 9am-7pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 2,033 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bose phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bose staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Bose is Friday. The most busy day to call is Monday. Again, this is based on a sample of 2,033 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call Bose is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this Bose number, but it is also the day with the shortest hold times.

Why call this Bose number?

Below is a sample of recent calls to Bose, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 8m 38s , Nov 7, 2024 7:51 PM
CD player issue: "The CD player is not working and says not playable."
- From a call lasting 37m 33s , Oct 24, 2024 5:02 PM
: ""
- From a call lasting 32s , Sep 29, 2024 10:34 PM

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