© GetHuman Inc.

Blue Cross and Blue Shield (FLA) Customer Service

Phone Number & Getting a Rep

Blue Cross and Blue Shield (FLA) Customer Service number

800-352-2583
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Blue Cross and Blue Shield (FLA) number?

A:At first prompt, press 0000
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-6pm EST. The least busy day is Sunday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Blue Cross and Blue Shield (FLA) Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Friday.

All Blue Cross and Blue Shield (FLA) customer service contact information

This is the #1 most popular Blue Cross and Blue Shield (FLA) phone number out of 2. Click above to go back to the main customer service number and other contact information, including Blue Cross and Blue Shield (FLA) email addresses, twitter handles, and live chat options.

More Blue Cross and Blue Shield (FLA) Customer Phone Numbers

Federal Employee Customer Service

800-333-2227
Toll-free · 24 hours, 7 days · Say "Representative" at the first menu. Next press 4, then press 3. · Which of these sounds right for you? You can say, "I am a member," or "I am a provider."

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Blue Cross and Blue Shield (FLA) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  At first prompt, press 0000
Here is how our research team describes the way the Blue Cross and Blue Shield (FLA) phone system greets you:  So I can verify who you are, say or enter the last 4 digits of your Social Security number.
Below are some clips we've found from Blue Cross and Blue Shield (FLA)'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"Hello. You've reached Florida Blue.
Your health solutions partner. So that I can verify who you are, say or enter just the last four digits of your Social Security number."
Excerpt from a call with Blue Cross and Blue Shield (FLA)
Friday, May 9, 2025 10:52 PM

What are the hours and when should I call?

Blue Cross and Blue Shield (FLA) operates the call center for this 800-352-2583 phone number Mon-Fri 8am-6pm EST.  The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 235 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blue Cross and Blue Shield (FLA) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blue Cross and Blue Shield (FLA) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Blue Cross and Blue Shield (FLA) is Sunday. The most busy day to call Blue Cross and Blue Shield (FLA) is Monday.  Again, this is based on a sample of 235 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday. 

The best time to call

In summation, the best day to call Blue Cross and Blue Shield (FLA) is Thursday.  

Why call this Blue Cross and Blue Shield (FLA) number?

Below is a sample of recent calls to Blue Cross and Blue Shield (FLA), and their purpose. Are any of these similar to the reason you are trying to call?
Verify vision program enrollment: I wanna know if I'm enrolled.
Taken from a call on Thursday, December 26, 2024 7:35 PM
Policy coverage inquiry: I just spoke with one of my health care providers, and they informed me that I have a policy with you all.
Taken from a call on Thursday, November 21, 2024 1:36 PM
Billing and claims inquiry: I need the billing and claims information for Blaine's.
Taken from a call on Wednesday, April 24, 2024 5:26 PM
Applying for disability benefits: I'm calling on behalf of Steven Moore to apply for his disability benefit.
Taken from a call on Friday, February 9, 2024 7:50 PM
Seeking confirmation: This Blue Cross Blue Shield, right?
Taken from a call on Friday, January 5, 2024 1:44 PM

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!