Bank of America Home Loan Servicing Loan Servicing Phone Number

888-325-5357
Toll-free·Calls Loan Servicing·See main phone number & contact info
Q:How do I talk to a human at this number?
A:Calling this Bank of America Home Loan Servicing number should go right to a real human being
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
This is the #2 most popular Bank of America Home Loan Servicing phone number out of 3. Click below to go back to the main customer service number and other contact information:
Bank of America Home Loan Servicing's main customer service phone number

More Bank of America Home Loan Servicing Customer Phone Numbers

866-265-3509 - Customer Service
Main phone number · Toll-free · Do not press anything, just wait on hold for a representative. · Service Relief Act, press 1, or remain on the line for a representative.
800-669-6607 - Existing Customers
Toll-free · Interrupt the computer 3 times by pressing 0 (Not in rapid succession) · To get started, please say or enter your account number.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Bank of America Home Loan Servicing phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Bank of America Home Loan Servicing number should go right to a real human being
Here is how our research team describes the way the Bank of America Home Loan Servicing phone system greets you: Wait on the line for a representative.
In fact, much of this information on this page is superfluous because this Bank of America Home Loan Servicing phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Bank of America Home Loan Servicing operates the call center for this 888-325-5357 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 1,242 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bank of America Home Loan Servicing phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bank of America Home Loan Servicing staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bank of America Home Loan Servicing is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 1,242 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Bank of America Home Loan Servicing is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Bank of America Home Loan Servicing number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

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