How do I talk to a human at this Baltimore Gas and Electric number?
A:Press 4
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 7am-7pm EST.The least busy day is Monday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Baltimore Gas and Electric Business Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.
This is the #2 most popular Baltimore Gas and Electric phone number out of 2. Click above to go back to the main customer service number and other contact information, including Baltimore Gas and Electric email addresses, twitter handles, and live chat options.
More Baltimore Gas and Electric Customer Phone Numbers
Main phone number · Toll-free · Mon-Fri 7am-7pm EST · Press 1, then 5, then 3 · For a gas leak or gas emergency, press 1. For a power outage or electric issue, press 2. To pay now, press 3. For everything else, press 4.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Baltimore Gas and Electric phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4
Here is how our research team describes the way the Baltimore Gas and Electric phone system greets you: For a gas leak or gas emergency, press 1. For a power outage or electric issue, press 2. To pay now, press 3. For everything else, press 4.
What are the hours and when should I call?
Baltimore Gas and Electric operates the call center for this 800-265-6177 phone number Mon-Fri 7am-7pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Baltimore Gas and Electric phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Baltimore Gas and Electric staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Baltimore Gas and Electric is Monday.The most busy day to call is Friday.Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Baltimore Gas and Electric is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Baltimore Gas and Electric staffs the call center well on Monday.