Assurance Wireless Application Status Phone Number

What It's Like to Call Assurance Wireless Phone Number 888-898-4888

By Jeff Whelpley

Sep 15, 2023

Calling Assurance Wireless was a bit of a hassle, but if you are willing to hang on and navigate your way through numerous directory trees, you can eventually get to someone real to talk to. I was searching for information on a free phone for my grandmother, who lives out of state. I knew she would never be able to navigate the system on her own, so I planned to call the company to see if she would be eligible and then see how much of the process I could complete for her online. 

When I first called, it thanked me for calling Assurance Wireless. It then told me I could sign up, enroll, or reapply by pressing one. To check the status press two, existing customers press 3. Then, it asked me to enter my five-digit ZIP Code to determine eligibility, so I entered my grandmother's and waited. It told me then that it was available in my area and the fastest way to complete an application was to go online and place an application. It asked me to please hang up, but I didn't want to since I wanted to talk to someone. 

There was a lot of silence, but it didn't hang up on me, so I tried saying customer service repeatedly to see if that would help. Eventually, it started talking to me about what makes someone eligible for Assurance Wireless. I don't know if saying that I wanted to talk to customer service helped at all or if the line would have switched either way, 

It then said that I could press 2 to continue with my request. This is exactly what I wanted, so I chose two, and then it asked if I had a phone number associated with my account. I did not since I am trying to open a new account for my grandmother. It then told me to wait on the line, and someone from their customer service department would address my concerns. It took about 30 seconds of waiting on the line, and then someone picked up. 

The agent was a male with a slightly thick accent and, a couple of times, I had to ask him to repeat himself, but I got the information I needed and got my grandmother signed up for service, so in the end, it was fine. It took me about four and a half minutes to get to a live agent, so while it was a bit tedious, it wasn't as bad as it could be. I appreciated the low wait time once I got placed in the queue. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Assurance Wireless's 888-898-4888 Application Status Number

This Assurance Wireless phone number is ranked #2 out of 2 because 34,776 Assurance Wireless customers tried our tools and information and gave us feedback after they called. The reason customers call 888-898-4888 is to reach the Assurance Wireless Application Status department for problems like Account Access, Activate Plan, Can't Login, Device Support, Lost or Stolen Phone. As far as we can tell, Assurance Wireless has call center locations in New York or Michigan and you can call during their open hours 24 hours, 7 days. Assurance Wireless has 2 phone numbers and 5 different ways to get customer help. We've compiled information about 888-898-4888 and ways to call or contact Assurance Wireless with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Assurance Wireless

Calling Assurance Wireless at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 888-898-4888. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Assurance Wireless Application Status agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Assurance Wireless Once on the phone with Assurance Wireless's Application Status department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Assurance Wireless in General

While 888-898-4888 is Assurance Wireless's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-321-5880 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Assurance Wireless help by calling them, is that other customers give their customer support at this number a 67% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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