Anthem Blue Cross & Blue Shield Customer Service Phone Number

800-280-7293
Hold time now: 24 mins (avg 24)
Best time to call: 8:15am
Free: Call Without Hold Time
New customers: 844-201-5445
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1, then 0# when it asks for your member number and 0# when it asks for your date of birth
This is not the most popular Anthem Blue Cross & Blue Shield phone number (it's ranked #3). Most customers call 888-231-5046 for support: Click here for best option

Other customers got on the phone recently because:

I NEED INFO ON Keycare ** and i need to know how much it costs
never receive member id cards just need a copy sent out to me by email or mail
I need to speak to somebody about why one of my medications is Getting denied and I've...
Questions regarding coverage of Vyvanse prescribed by psychiatrist.
I had a car accident back in August and you have been trying to get ahold of me for mor...
Does anthem in ohio have an in network optical or can I go any place
I need a number for medical transportation and I misplaced my **** $** a month grocery card
i have an overpayment and need to pay, cant get a hold of anyone
Change of address*Change Healthcare provider (DR)
Having problems with some claims not going through correctly I need to get a human at anthem
I want to find out if my insurance is still active
I need a replacement card it is lost and I also need to find out about Liberty Dentals...
Hey I am calling regarding my account information. My social security number somewhere...
Need to speak with someone ASAP. Member ID not matching DOB.

Help me with my issue

Anthem Blue Cross & Blue Shield Customer Service Phone Number 800-280-7293 - Info & Statistics

Phone number to dial800-280-7293
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm PST
Best time to dial8:15am
Navigate phone maze to a humanPress 1, then 0# when it asks for your member number and 0# when it asks for your date of birth
Average wait24
Current wait24
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web
Quality of communication82%
Quality of help55%
Customer votes2,849
Best phone number888-231-5046
Information last updatedSat May 14 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Anthem Blue Cross & Blue Shield's 800-280-7293 Customer Service Number

This Anthem Blue Cross & Blue Shield phone number is ranked #3 out of 7 because 30,198 Anthem Blue Cross & Blue Shield customers tried our tools and information and gave us feedback after they called. The reason customers call 800-280-7293 is to reach the Anthem Blue Cross & Blue Shield Customer Service department for problems like Coverage question, Make Claim, Get Insurance, Delayed claim, Renew coverage. As far as we can tell, Anthem Blue Cross & Blue Shield has call center locations in Colorado and you can call during their open hours Mon-Fri 8am-6pm PST. Anthem Blue Cross & Blue Shield has 7 phone numbers and 8 different ways to get customer help. We've compiled information about 800-280-7293 and ways to call or contact Anthem Blue Cross & Blue Shield with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Anthem Blue Cross & Blue Shield

Calling Anthem Blue Cross & Blue Shield at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Anthem Blue Cross & Blue Shield Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Anthem Blue Cross & Blue Shield's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Anthem Blue Cross & Blue Shield in General

While 800-280-7293 is Anthem Blue Cross & Blue Shield's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-231-5046 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Anthem Blue Cross & Blue Shield help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 55% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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