Adobe Systems Sales Phone Number

  • Calls Adobe Systems's Sales department
  • On average, callers wait 4 minutes to talk to a person when they call
  • Call center hours are Mon-Fri 5am-7pm PST
  • We recommend calling around 1:30pm
  • Some common reasons that visitors to GetHuman call Adobe Systems include Returns, Cancel order, Change order, Technical support, and Track order.
  • Get a real live human at this number: Call this number for contacting sales
  • When you call Adobe Systems and their automated voice system picks up, you hear: Press 1 for sales support. Press 2 for customer support.
  • This is not the most popular Adobe Systems phone number (it's ranked #2). Most customers call 800-833-6687 for support: Click here for best option

What It's Like to Call Adobe Systems Phone Number 800-585-0774

Dec 18, 2023

I know Adobe offers stock images such as photos. I needed to know which images I could access for free, so I called Adobe's 800-585-0774 customer service number. 

An automated voice response system answered and thanked me for calling Adobe Direct Sales. It then told me if I wanted to purchase Adobe products or add additional licenses to press one for a sales agent. To get support for products, I could press two. I selected two, which took me to a menu offering options for getting help with billing, cancellations, and products. I waited to see if there were more choices.

The system told me to press star to hear the options again, but even without pressing star, the system repeated the information and said since I had not made a valid selection, it would need to disconnect my call. I guess I was too slow in choosing because the system hung up, but I called back and listened to the prompts again.

Pressing two took me to additional prompts that asked me about my account and devices. Then, it offered me nine options to select from based on the list of Adobe products. I chose Adobe Stock to get the information I needed about free images. The system then told me about Adobe forums, where I could get answers 24/7. It said my estimated wait time was less than one minute, and it may record the call for training and quality purposes.

Once on hold, I waited a few seconds, and a customer service agent answered. I asked if having an Adobe subscription allowed me to get free photos. The agent asked for my email address and my first and last name. She then confirmed my account information.

The agent explained it depended on the file type I was interested in, and then she shared a website where I could access free photos. The agent also offered to send me a link by email explaining how to access the information and some frequently asked questions. She asked if she could help me with anything else. I didn't need anything further since she had provided what I asked for, so we ended the call.

After the call ended, I found the email the agent sent and clicked the link. It took me to the free images page. Based on what I read, the free images come with a free trial, and then I can purchase images by paying a monthly fee.

Like me, many people probably call Adobe to ask specific questions about products, especially when they don't know how to make a specific product features work. Except for the system repeating information early in the call, the call went well and I got my questions answered. I also appreciated being able to talk with an agent quickly. The agent was friendly and went the extra mile in offering to send a link to what I requested.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Adobe Systems Sales Phone Number 800-585-0774 - Info & Statistics

Phone number to dial800-585-0774
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingSales
Call center hoursMon-Fri 5am-7pm PST
Best time to dial1:30pm
Navigate phone maze to a humanCall this number for contacting sales
Average wait4
Current wait5
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or twitter or chat
Quality of communication90%
Quality of help91%
Customer votes570
Best phone number800-833-6687
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Adobe Systems's 800-585-0774 Sales Number

This Adobe Systems phone number is ranked #2 out of 3 because 8,388 Adobe Systems customers tried our tools and information and gave us feedback after they called. The reason customers call 800-585-0774 is to reach the Adobe Systems Sales department for problems like Returns, Cancel order, Change order, Technical support, Track order. As far as we can tell, Adobe Systems has call center locations in null and you can call during their open hours Mon-Fri 5am-7pm PST. Adobe Systems has 3 phone numbers and 6 different ways to get customer help. We've compiled information about 800-585-0774 and ways to call or contact Adobe Systems with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Adobe Systems

Calling Adobe Systems at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-585-0774. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Adobe Systems Sales agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Adobe Systems Once on the phone with Adobe Systems's Sales department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Adobe Systems in General

While 800-585-0774 is Adobe Systems's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-833-6687 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Adobe Systems help by calling them, is that other customers give their customer support at this number a 90% score for their communication skills and a 91% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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