phone is out of service..I CANNOT call out nor can I call in. What is wrong? My...

GetHuman738274's customer service issue with netTALK from June 2018

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The issue in GetHuman738274's own words
phone is out of service..I CANNOT call out nor can I call in. What is wrong? My service is paid until April **, ****. Phone number is ***-***-****
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netTALK

Customer service issue
Reported by GetHuman738274
Jun 1st, 2018 - a yr ago
I have an issue with netTALK too
Fixed
Seen by 6 customers so far
Similar issue to 278 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman738274 started working on this issue
Jun 1st, 2018 1:45pm
GetHuman738274 indicated the issue is not fixed yet.
Jun 1st, 2018 7:18pm
GetHuman738274 indicated the issue is not fixed yet.
Jun 1st, 2018 8:22pm