It is disgraceful that I have to pay to get customer service and am responsible for canceling the service after the initial period!! I will now place my order with another company!!

GetHuman-lensrol's customer service issue with iHerb.com from December 2018

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The issue in GetHuman-lensrol's own words
I am a longtime customer of iHerb. I have been trying to sign into my account for the past ** minutes and have failed. I entered what I thought was my PW, but received error messages. I requested a new PW, which was sent to my email address but that failed too. I requested another new PW and that failed too. If I am not able to access my account within five minutes, I will place my order with another company.
It is disgraceful that I have to pay to get customer service and am responsible for canceling the service after the initial period!! I will now place my order with another company!!
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iHerb.com

Customer service issue
Reported by GetHuman-lensrol
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 847 others
0 customers following this

Timeline

GetHuman-lensrol started working on this issue
Dec 24th, 2018 8:02pm
GetHuman-lensrol shared this issue with followers on Twitter
Dec 24th, 2018 8:16pm

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