Re: ORDER ********* LEAKED IN SHIPPING ***C*FE**EC-**E****** *My damaged delivery and c...

GetHuman-hcoderre's customer service issue with from October 2018

528 similar
0 following
Help with my issue
First: share to improve GetHuman-hcoderre's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hcoderre's next move: talk to when they open.'s call center is closed now. We will send GetHuman-hcoderre a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-hcoderre may need:
Account name, Account email address, Account phone number, Order number, and Delivery address
The issue in GetHuman-hcoderre's own words
Re: ORDER ********* LEAKED IN SHIPPING ***C*FE**EC-**E****** *My damaged delivery and concern have been IGNORED since I last responded to your last demand.*SHOULD I ASSUME THAT iHERB WILL NOT RESPOND TO MY INQUIRIES OR FOLLOW UP ON THIS OUTSTANDING ISSUE? I WILL NOT PLACE ANOTHER ORDER WITH iHERB UNTIL THIS IS RESOLVED. SHOULD I FIND ANOTHER SUPPLIER? Your customer service has been less than responsive regarding this outstanding issue and I am greatly surprised and disappointed at your lack of proactive action in this regard. Hope still to hear from you with a suitable response.**Huguette Coderre**On Wed, Oct **, **** at *:** AM H Coderre ******@***.com* wrote:*Hi there, wondering if there is an update with regards to replace or refund this damaged at delivery product?**Huguette Coderre**On Mon, Oct **, **** at *:** PM iHerb Customer Service ******@***.com* wrote:*Dear Huguette Coderre,**We apologize for this concern with the item you received with your order. To review this further with the manufacturer, can you also please provide additional photos showing the Product Label and the UPC Code or Barcode of the product you have received? **This way we can further confirm this and help to get this resolved as soon as possible. **Let us know if you have any further questions or concerns.**Sincerely, *Racso L.*iHerb.Com Customer Service****** Harley Knox Blvd, Perris, CA ***** USA
GetHuman-hcoderre did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman-hcoderre fixed the problem
We are waiting for GetHuman-hcoderre to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would email you?
This email address isn't valid
Follow this issue
See how GetHuman-hcoderre fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman-hcoderre
Oct 18th, 2018 - 3 mons ago
I have an issue with too
Not resolved
Seen by 2 customers so far
Similar issue to 528 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-hcoderre started working on this issue
Oct 18th, 2018 4:55pm