I subscribed for a free trial about * months ago. Honestly, I completely forgot about i...

GetHuman-ashaisth's customer service issue with eFax from August 2018

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The issue in GetHuman-ashaisth's own words
I subscribed for a free trial about * months ago. Honestly, I completely forgot about it and I checked my bill statement to see I’ve been charged twice for $**. Firstly, I’d like to permentantly CANCEL this account. And secondly, since I haven’t used the services AT ALL, could I get a refund for these two transactions?
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eFax

Customer service issue
Reported by GetHuman-ashaisth
Aug 10th, 2018 - 4 mons ago
I have an issue with eFax too
Not resolved
Seen by 9 customers so far
Similar issue to 7 others
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Timeline
GetHuman-ashaisth started working on this issue
Aug 10th 5:21am