What happens if a fax transmission fails?
Asked 6 months ago
If a fax transmission fails, eFax provides a detailed status report to notify the user of the issue. The report highlights the reason for the failure, such as a busy line, wrong number, or incorrect formatting. This allows the user to rectify the error and resend the fax promptly. In case of a failed transmission, eFax retries the delivery automatically for a certain number of attempts, typically within 24 hours, until it succeeds. The user can also manually initiate a resend if required. In case of persistent failures, eFax offers customer support to troubleshoot and resolve any technical issues. The aim is to ensure that faxes are delivered successfully, and in case of any hiccups, eFax promptly informs the user and offers assistance for seamless communication.
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