I am upset at the recommendation that bay gave to the seller! I purchased an address b...

GetHuman4884071's customer service issue with eBay from May 2020

Help with my eBay issue
First: share to improve GetHuman4884071's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4884071 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman4884071's own words
I am upset at the recommendation that bay gave to the seller! I purchased an address book which was not as described, in fact it looked like you could purchase this item at a dollar store! The description of the cover even states that it is a fine cover, in fact it is so flimsy you could tear it with your bare hands. I wrote to the seller and was respectful. In fact at the end of my request to send the address book back I wrote " respectfully submitted". I received absolutely no response from the seller. I waited approximately a week and wrote once again that I wanted to return the address book and get a refund and requested a shipping label. Again no response. When I filled in the feedback I put negative, but there was a sentence by Ebay stating that seller received automatic positive feedback! I just read that : How to report an abusive buyer! How can that be???? The seller was unequivately wrong by false description and furthermore not having the courtesy of responding to my messages! I cannot believe that Ebay has done this. I have never given a negative feedback. If you would see the product and the false description on the bottom of the page you would see I m right. The second message I sent was in capital letters which I write memos and email in capital letters all the time, there is no hidden meaning in writing in capital letters. I cannot believe that Ebay went so far without further investigation.*Sincerely, ******** Rebecca Campbell

GetHuman4884071 did not yet indicate what eBay should do to make this right.

How GetHuman4884071 fixed the problem

We are waiting for GetHuman4884071 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4884071
May 29th, 2020 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 18594 others
0 customers following this


GetHuman4884071 started working on this issue
May 29th, 2020 12:43am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians