I am upset at the recommendation that bay gave to the seller! I purchased an address b...

GetHuman4884071's customer service issue with eBay from May 2020

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The issue in GetHuman4884071's own words
I am upset at the recommendation that bay gave to the seller! I purchased an address book which was not as described, in fact it looked like you could purchase this item at a dollar store! The description of the cover even states that it is a fine cover, in fact it is so flimsy you could tear it with your bare hands. I wrote to the seller and was respectful. In fact at the end of my request to send the address book back I wrote " respectfully submitted". I received absolutely no response from the seller. I waited approximately a week and wrote once again that I wanted to return the address book and get a refund and requested a shipping label. Again no response. When I filled in the feedback I put negative, but there was a sentence by Ebay stating that seller received automatic positive feedback! I just read that : How to report an abusive buyer! How can that be???? The seller was unequivately wrong by false description and furthermore not having the courtesy of responding to my messages! I cannot believe that Ebay has done this. I have never given a negative feedback. If you would see the product and the false description on the bottom of the page you would see I m right. The second message I sent was in capital letters which I write memos and email in capital letters all the time, there is no hidden meaning in writing in capital letters. I cannot believe that Ebay went so far without further investigation.*Sincerely, ******** Rebecca Campbell

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eBay

Customer service issue
Reported by GetHuman4884071
May 29th, 2020 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 18594 others
0 customers following this

Timeline

GetHuman4884071 started working on this issue
May 29th, 2020 12:43am

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