Ebay didn't drop the Bin after I got a bid for over **% of the BIN and cost me a bidding war between two bidders.

GetHuman4865529's customer service issue with eBay from May 2020

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The issue in GetHuman4865529's own words
I am Smallblock****. I had an auction that had a bidder at over **% of the BIN, The Bin was supposed to go away and it did not . I had a couple of bidders that could have took it to it's real value but I ended up selling it for less than *** the value. The buyer just sold one exactly like it for $***.** and I have a screenshot to prove it. I knew about the * categories but I also knew the starting bid would over ride the BIN but it didn't and cost me at least $**.** I have a screen shot of the buyer where he sold one exactly like the one he got from me and sold it for $***.**. They sell new for $***.**. When the *nd bidder bid it went to the BIN instead of having a bidding war thus costing me at least $**.** which I think Ebay should give me a credit or refund to account for your mistake. The item*auction number is ************
I think Ebay should make good on their mistake and credit or refund me about $**.**.
I started Ebay back before **** but changed my internet provider so often , I lost track of my provider and could get on my account. I tried to get Ebay to help but nothing so I had to open a new account in **** changing my Ebay name from Smallblock** to Smallblock**** thus losing several years of feedback and tenure.
I've been waiting for * days to talk to a human, and sent a post to Ebay on Facebook.
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eBay

Customer service issue
Reported by GetHuman4865529
May 24th, 2020 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 18118 others
0 customers following this
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Timeline

GetHuman4865529 started working on this issue
May 24th, 2020 9:40pm
GetHuman4865529 indicated the issue is not fixed yet.
May 26th, 2020 1:32pm
GetHuman4865529 indicated the issue is not fixed yet.
May 26th, 2020 2:42pm
GetHuman4865529 indicated the issue is not fixed yet.
May 26th, 2020 2:43pm
GetHuman4865529 indicated the issue is not fixed yet.
May 26th, 2020 2:58pm
GetHuman4865529 indicated the issue is not fixed yet.
May 26th, 2020 2:59pm
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May 26th, 2020 3:00pm
GetHuman4865529 indicated the issue is not fixed yet.
May 26th, 2020 3:01pm
GetHuman4865529 indicated the issue is not fixed yet.
May 26th, 2020 3:03pm
GetHuman4865529 indicated the issue is not fixed yet.
May 26th, 2020 3:03pm