Ordered an item and waited a month for it to sent...which was fine. It went out * week...

GetHuman4837776's customer service issue with eBay from May 2020

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The issue in GetHuman4837776's own words
Ordered an item and waited a month for it to sent...which was fine. It went out * weeks ago, was scanned by USPS twice then no more movement in * weeks.**Called seller who asked me to wait one more week and if no movement through mail service he would refund my money.**I called USPS twice and both times I was told even with delays due to coronovirus, there would be occasional movement in the system shown by tracking number. **USPS said after two weeks with no scanned movement, to consider the package lost.**Recontacted seller and advised him I waited an extra week as he requested with no positive results and USPS said it to be a lost order.**I asked for the voluntary refund to my PayPal account as he had agreed but have not received any further cooperation. I believe he intends to wait me out and just keep my money.**I want my money back now...no more excuses and no more waiting!

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eBay

Customer service issue
Reported by GetHuman4837776
May 18th, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 17348 others
0 customers following this

Timeline

GetHuman4837776 started working on this issue
May 18th, 2020 7:58pm

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