Hello, I recently bought a " new **** YAMAHA YFL-*** flute" from ebay seller xiaofeang...

GetHuman-yotam's customer service issue with eBay from June 2019

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The issue in GetHuman-yotam's own words
Hello, I recently bought a " new **** YAMAHA YFL-*** flute" from ebay seller xiaofeang. but after I already paid I discovered the item described is a counterfeit, a false advertising case! I told seller that:*quote my messege to seller -*"There are several telltale signs that this is counterfeit.*It's labeled as a **** YFL-***S but Yamaha has not made the ***S for a number of years.*The current Yamaha model is a YFL-***. *The Yamaha logo is laser etched and not engraved.*The flute includes a cover on the headjoint tenon but Yamaha does not do that.*"*therefore I demand a full refund and did not yet pick up the item which is still on the mail, I do not want it because it isn't what it is described. Thank you for your help

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eBay

Customer service issue
Reported by GetHuman-yotam
Jun 9th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 31536 others
0 customers following this

Timeline

GetHuman-yotam started working on this issue
Jun 9th, 2019 2:23am