Today I took Ford Focus from college station, and this trip was the worst trip ever.I d...

GetHuman3716498's customer service issue with Zipcar from October 2019

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The issue in GetHuman3716498's own words
Today I took Ford Focus from college station, and this trip was the worst trip ever.I didn’t expect such a disgusting service from zip car, because I’m long time member I often use zip car and really liked this service before,but today decided to choose another service to rent car.This car was super dirty and smelled weed inside , there were a lot of ash on the floor and trash.My friend have asthma and we must driven with open windows all the time because he started caught.Sorry, but I don’t want to pay for service like this, if I didn’t have this much urgent task I would never even sit in this car.And when I called to customer service for * times nobody even answer to me!

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Zipcar

Customer service issue
Reported by GetHuman3716498
Oct 7th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 3262 others
0 customers following this

Timeline

GetHuman3716498 started working on this issue
Oct 7th, 2019 2:25am

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