I have ordered a pair of glasses this is the second time I have to send them back back...

GetHuman2463819's customer service issue with Zenni Optical from March 2019

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The issue in GetHuman2463819's own words
I have ordered a pair of glasses this is the second time I have to send them back back I have ordered them before now all I want to do is a new pair just like them but with updated prescription I was told that I had to have special permission for the frame and now I once again I have to get a hold of *****@***.com for permission for the tint I am aggravated because instead of*Emailing with the problem I had to waste value time sending them in again by the way I can not find *****@***.com so I need help with this issues asking for help*LaDonna Dillon*order ************
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Zenni Optical

Customer service issue
Reported by GetHuman2463819
Mar 12th, 2019 - 5 mons ago
I have an issue with Zenni Optical too
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GetHuman2463819 started working on this issue
Mar 12th 7:24pm
GetHuman2463819 indicated the issue is not fixed yet.
Mar 12th 11:41pm