Zenfolio Customer FAQ

This effect happens as a part of the design of some Zenfolio themes. They may implement a "fade in" effect as a visual feature. The photos begin as partially translucent and become fully opaque when you scroll down. If you prefer all your photos to appear fully opaque immediately, you may need to change your website's theme or modify the theme settings. You can do this by going into Customize Website View mode and adjusting the settings until you get an appearance that is more to your liking.

"We're sorry to hear that you're experiencing difficulties with your Zenfolio galleries. If you're seeing a 'You have been blocked' message, it could be due to many reasons, but typically, it's because of exceeded rate limits or due to site security settings. If you're a photographer, make sure your clients haven't used incorrect passwords multiple times as this can trigger a temporary block. On Zenfolio, there's an option to whitelist IP addresses, which can prevent you from getting blocked. If the issue persists, we recommend checking your Zenfolio security settings or contacting Zenfolio's customer support for further assistance."