I placed an order with Shopitoff co.com on Nov.**, **** (mascara).*I never received the...

GetHuman1959523's customer service issue with Zendesk from January 2019

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The issue in GetHuman1959523's own words
I placed an order with Shopitoff co.com on Nov.**, **** (mascara).*I never received the item, nor did I receive my refund. So, I'm checking for more info. Regarding these scammers. First, they no longer exist, than the order I placed says, "not found", than I come across something saying ZENDESK sent me a message from shopitoff. What the **** is going on? All I want is my money back or the mascara.*Thank you
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Zendesk

Customer service issue
Reported by GetHuman1959523
Jan 14th, 2019 - 9 mons ago
I have an issue with Zendesk too
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GetHuman1959523 started working on this issue
Jan 14th 5:23am