GetHuman-paulawo's customer service issue with Yodel from June 2018
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The issue in GetHuman-paulawo's own words
Barcode*SKAAG********Barcode network partnerJJD*****************Send dateMon Jun *, **:***Dimensions**.* x **.* x ** cm*Weight*.** kg*Volume*.** L*Wolton fam*Locks Park Farm*Okehampton*EX** *LZ*This parcel was 'allegedly' delivered on Wed Jun * at **:**. *We were at home. *There was no card left.*I had no knowledge the parcel was in the UK or who the UK network partner was.*Last week I contacted the sender as I was concerned the parcel had not arrived.*Due to their investigations I found who the network partner was - YODEL - and the 'attempted' delivery. *Since then I have tried your chat line*help line*complaint line. The operatives on the chat line have been singularity unhelpful by closing down the chat and informing me either that there is no parcel*the code is wrong* I'm a fraud. *The outcome? I want my parcel and I want it fast.*If I do not hear from you with a satisfactory reply this matter will be taken further.*Paula Wolton
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