Barcode*SKAAG********Barcode network partnerJJD*****************Send dateMon Jun...

GetHuman-paulawo's customer service issue with Yodel from June 2018

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The issue in GetHuman-paulawo's own words
Barcode*SKAAG********Barcode network partnerJJD*****************Send dateMon Jun *, **:***Dimensions**.* x **.* x ** cm*Weight*.** kg*Volume*.** L*Wolton fam*Locks Park Farm*Okehampton*EX** *LZ*This parcel was 'allegedly' delivered on Wed Jun * at **:**. *We were at home. *There was no card left.*I had no knowledge the parcel was in the UK or who the UK network partner was.*Last week I contacted the sender as I was concerned the parcel had not arrived.*Due to their investigations I found who the network partner was - YODEL - and the 'attempted' delivery. *Since then I have tried your chat line*help line*complaint line. The operatives on the chat line have been singularity unhelpful by closing down the chat and informing me either that there is no parcel*the code is wrong* I'm a fraud. *The outcome? I want my parcel and I want it fast.*If I do not hear from you with a satisfactory reply this matter will be taken further.*Paula Wolton
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Yodel

Customer service issue
Reported by GetHuman-paulawo
Jun 28th, 2018 - 10 mons ago
I have an issue with Yodel too
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Seen by 6 customers so far
Similar issue to 160 others
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GetHuman-paulawo started working on this issue
Jun 28th, 2018 10:34am
GetHuman-paulawo indicated the issue is not fixed yet.
Jun 28th, 2018 11:56am
GetHuman-paulawo indicated the issue is not fixed yet.
Jun 28th, 2018 11:57am
GetHuman-paulawo indicated the issue is not fixed yet.
Jul 4th, 2018 11:51am