I walked into Yankee candle, at the boardwalk shopping center, in Kansas City Missouri...

GetHuman-rlalliso's customer service issue with Yankee Candle Company from October 2018

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The issue in GetHuman-rlalliso's own words
I walked into Yankee candle, at the boardwalk shopping center, in Kansas City Missouri. I showed the gentleman my coupon and asked if they were good for the candles that were two for $**. He replied yes. I spent over ** minutes going through candles and picking out items, some were for Christmas.**When I go check out, all of a sudden the coupon is no good. And I reminded him that he told me yes and I would not have spent ** minutes in the store shopping if I could not use the coupon.**I shop at Yankee candle and I will no longer do that. I think if you’re going to tell me you’re going to accept the coupon —that should be honored regardless *You will lose a good customer and I will make sure my family members and friends know how Yankee candle treats their customers.**I’m sure this will go nowhere, because just like your representative at the store — it doesn’t matter how many customers you lose.
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Yankee Candle Company

Customer service issue
Reported by GetHuman-rlalliso
Oct 20th, 2018 - 3 mons ago
I have an issue with Yankee Candle Company too
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Seen by 7 customers so far
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GetHuman-rlalliso started working on this issue
Oct 20th, 2018 7:48pm