My name is Yair Azgad, ** years old, A citizen of the state of Israel.*Lately, after to...

GetHuman-yaira's Complaint issue with Yamaha Motors from November 2019

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The issue in GetHuman-yaira's own words
My name is Yair Azgad, ** years old, A citizen of the state of Israel.*Lately, after touring Austria for ** days riding the Tracer ***, I've decided to purchase one of your most impressive motorbike for myself, namely, the new TRACER GT **** primum model. *For this purpose, I referred Metro Motor, Yamaha's local dealer in Israel, and ordered one, two weeks ago (this is the fourth time I purchase a motorbike from Metro Motor).*All the information concerning the GT model is presented well and clear in Yamaha Global Website as well as in the Israeli dealer's website including photos and small details.*As stated in Yamaha Global website: " * color matched side cases fitted as standard " are mentioned among other features, and differs the GT model from the TRACER ***.*If one takes a glance at the Israeli dealer's site, he might be left with some confusion, because of the fact that despite the GT pictures are exactly the same, as well as features and tech specs, the local dealer added a note below the translated text, written : " * Side cases are excluded".., meaning the buyer has to pay an extra amount of money for those two genuine cases ** Lit. each.*With all the respect, I'd appreciate Yamaha Motor Global formal stance concerning the dissonance and misleading information, before the transaction takes place, which no doubt, it will.*I'm looking forward to have Yamaha's answer of the issue just raised.**Sincerely yours*Yair A.*******@***.com****-***-*******

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Yamaha Motors

Complaint issue
Reported by GetHuman-yaira
Nov 13th, 2019 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 115 others
0 customers following this

Timeline

GetHuman-yaira started working on this issue
Nov 13th, 2019 9:40am
GetHuman-yaira shared this issue with others over email
Nov 13th, 2019 9:42am

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