Hello, I am highly upset over the fact that it has been years that this account has bee...

GetHuman1490797's customer service issue with Yahoo from November 2018

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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1490797 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1490797 can let us know if they help or not.
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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1490797's own words
Hello, I am highly upset over the fact that it has been years that this account has been active and I have not even used it because I do not have access to it myself, other accounts can’t even deactivate because I can not get into this one that they are linked to. It does not give me an option to go to security questions to verify that yes in fact I am the person, I feel if an account is not used in a set amount of time it should describe by itself but clearly that’s not the case. Then I call your technical support and to fix the issue they want *.** you do not have permission to have my name or any information of mine on your site if I have to I will get a lawyer involved because of the pain and suffering and emotional distress I’m experiencing. You contact me with a real contact where we can resolve the issue, I will not pay for it as you don’t have permission anyways. I can give you name answer questions send Id anything you need but one thing I will not have is you having my information on your site or at least let me have access to it. I’m going to save this email showing I made contact and asked you. If I have to like I said I will get the law involved.

GetHuman1490797 did not yet indicate what Yahoo should do to make this right.

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Yahoo

Customer service issue
Reported by GetHuman1490797
Nov 4th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 66198 others
0 customers following this

Timeline

GetHuman1490797 started working on this issue
Nov 4th, 2018 2:56pm

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