I had an error in setting up my new laptop...to access my account.**The email address...

GetHuman-wasmundc's customer service issue with Yahoo from November 2018

1 view
65789 similar
0 following
Help with my Yahoo issue
First: share to improve GetHuman-wasmundc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wasmundc's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wasmundc will want to follow the link below to head to their help center. We will check on GetHuman-wasmundc later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-wasmundc may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-wasmundc's own words
I had an error in setting up my new laptop...to access my account.**The email address entered was wasmundcheryl instead of *****@***.com**This error show up on my desk top and laptop.**Now yahoo is confused and shows both names when it should only be *****@***.com**Perhaps an error message should have come up stating no account.... and then I would have correct it.**Now order to access my account even in saving the updates it shows the "two account names for my one account".**I have to sneak in or go thru the pain of getting text verification.**TOO MANY STEPS.**WHYYYYYYY???? **It is so annoying**Please fix this or send links to me to go through some process to getting this corrected.**I use Firefox for my brouser.*** ***-***-****
GetHuman-wasmundc did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-wasmundc fixed the problem
We are waiting for GetHuman-wasmundc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-wasmundc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-wasmundc
Nov 2nd, 2018 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 65789 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-wasmundc started working on this issue
Nov 2nd 7:54pm