My dad has a Yahoo account and he received a phone call saying there had been complaint...

GetHuman800634's customer service issue with Yahoo from August 2018

8 views | 45777 similar | 0 following
Help with my Yahoo issue
GetHuman800634's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman800634 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman800634 can let us know if they help or not.
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The issue in GetHuman800634's own words
My dad has a Yahoo account and he received a phone call saying there had been complaints on this account for usage to foreign countries, this has definitely not happened. He continually receives harassing phone calls claiming to be from Yahoo but since he has been hacked before and his computer compromised he is leery of all this. He has had extensive clean up work done to his computer and is certainly not going allow anyone else access to that computer. The question here is, is this actually a Yahoo person calling in an effort to correct the problem or is it in fact another scam. The email address is Billy Dingler @yahoo. com. If you could please give verification of this* preferably to him,and if not to me it would be greatly appreciated. If it is in fact an issue, also a way to resolve it.*Thanks for any help.**Terry Dingler

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Yahoo

Customer service issue
Reported by GetHuman800634
Aug 22nd, 2018 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 45777 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman800634 started working on this issue
Aug 22nd, 2018 9:54pm
GetHuman800634 indicated the issue is not fixed yet.
Aug 23rd, 2018 5:57pm
GetHuman800634 indicated the issue is not fixed yet.
Aug 23rd, 2018 5:59pm
GetHuman800634 indicated the issue is not fixed yet.
Aug 25th, 2018 11:52pm
GetHuman800634 indicated the issue is not fixed yet.
Aug 25th, 2018 11:52pm

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